Continuous Improvement - effectively manage changes in process.Reporting and Analytics - ad hoc reporting to key stakeholders, scheduling of reports, business analysis, create and maintain dashboards. Supplier Management - help resolve supplier queries and support on/offboarding of suppliers,. Supporting VMS users to troubleshoot, diagnose and resolve support requests via phone and email.Work in a fast-paced and challenging environment, with full support from your team, team leader and Product Owner.Providing first point of contact for all new existing support requests.Support and management of the SAP Fieldglass (VMS) application used by Telstra and includes providing support to both Telstra and its Suppliers. Our mission is to create a connected future so that everyone can thrive, and that’s where you come in! Due to ongoing growth, we have a great opportunity and are looking for a passionate SAP Fieldglass Help Desk consultant who is determined to deliver exceptional service to our key stakeholders and join the Melbourne procurement team.
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